Learning to “Crisis” Well

As Corporate Chaplains, we have been gathering online to pray for the needs of the people we serve, specifically over physical health, financial provision, and the sustaining of the businesses you serve.

We are experiencing a season of life in our world unlike any other in our generation. We’ve spoken to people born in the 40s and 50s who have never seen anything like this before. We are perplexed, bewildered, and in shock over what has transpired.

Our Points of Crisis

Most of us have experienced a crisis at some point in our lives. A loss of a loved one, layoffs or job loss, financial setbacks, or health issues. You are not immune to grief and loss, to a crisis. Most forms of crisis are unexpected. When they happen, we experience a range of thoughts and emotions.

The Covid-19 pandemic has its own unique features which involve many outside influences such as national and local government, the medical and scientific community’s guidelines, and a virus that is transmitting throughout the world.

While the pandemic is new to us, people’s general response to a crisis remains the same (see figure 1):

Figure 1

The wisdom that has been gathered over time is that during a crisis, we may experience some of the thoughts and responses as listed in the chart.  Some say that we are having a normal reaction to a very abnormal circumstance.  Our “Normal” as we know it has been interrupted so the part of our brain that helps to stabilize things is in shock, while at the same time trying to make sense of it.  

While we were onsite, we heard a range of response such as:

  • A sense of bewilderment: “I have never seen anything like this before.”
  • A sense of danger: “I feel scared and am not sure what’s going to happen.”
  • A sense of confusion: “I’m not sure what’s happening.”
  • A sense of anger: “I can’t believe this is happening!”
  • A sense of shock: “I’m not sure how to feel right now.”

As time passes and the pandemic evolves, we may bounce back and forth between the movements named in the chart above.  Yet we’ve noticed how resilient and adaptive the human spirit is.

In many cases during a crisis, a person hits a point where they accept the loss of their previous “normal”.  They begin to construct (or reconstruct) a new normal. We see this in our counseling sessions, history, and our personal faith tradition. A new normal will emerge, but not yet.  We have a furlough to attend to as we all do our part to flatten the curve of spreading this virus.  

We are with you and for you!
We are here to serve you!

During this crisis, what are some of your current challenges?  We’d like to know so we can support and pray.


We are hosting a Midday Prayer for all of our clients and community every Wednesday and Friday at 12pm – 1215pm. Below is the Zoom link for the meeting time:

Link: Zoom Meeting

NOTE: You’ll need to create a free Zoom account for your phone or computer that has a webcam and please make sure you test it

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